CIBC Firstcaribbean senior customers and members of the Caribbean Community of Retired Persons (CCRP) recently participated in “Tech Talk”, a virtual webinar hosted by the bank to educate and sensitize persons 40 years and over on the benefits of using its digital banking channels.
The webinar, explored a range of topics including cyber security, online banking and mobile Apps, Smart ABMS capabilities and special benefits such as the CIBC Firstcaribbean Seniors Savings which offers interest rates on all credit balances above the threshold and a range of free services including transactions at Instant Tellers and no monthly service charges.
Owen Francis, Director Retail Banking Channels, CIBC Firstcaribbean, told participants that the bank was particularly appreciative of the opportunity to speak directly to its senior customers and CCRP members to apprise them of the very special products and services some of which were curated especially for them.
He said that “CIBC Firstcaribbean prides itself on giving our clients the privileges they deserve including, personalized and secure banking. Our customers know that we offer quality service, convenience, flexibility and accessibility to our suite of banking solutions”.
Mr. Francis said that “Tech Talk” was part of the bank’s efforts to help our clients to simplify their banking experience as they navigate our digital banking channels.
“We are intent on increasing your knowledge, skills and confidence to make responsible financial decisions as you manage your financial affairs and this webinar will improve your understanding of benefits offered by our bank and ensure you know how to access resources and support appropriate to your circumstances”, he told participants.
Pointing to changing needs of older customers Mr Francis said that “it is clear to CIBC Firstcaribbean that we are living longer and having greater responsibility for funding our retirement, so saving and building a personal ‘nest egg’ for the future are more important than ever.”
Expanding, Mr Francis said “Our senior population in Jamaica is diverse – at different ages, income levels, education, health, personal and family circumstances. So clearly, our bank’s approach is not a one size fits all. However, from our experience and research we know that everyone needs and appreciates guidance on how to efficiently conduct their banking business.”
Source: Jamaica Observer | CIBC FIRSTCARIBBEAN, CCRP, TAKE DIGITAL BANKING TO SENIORS
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